Last updated: July 21, 2026
Sorbeya (“we,” “us,” or “our”) operates www.sorbeya.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from the Site.
1. Information We Collect
When you visit the Site, browse products, or place an order, we may collect:
- Contact information: name, email address, shipping/billing address, phone number
- Order information: items purchased, order value, order history
- Payment information: processed securely by our payment providers (Stripe, PayPal). We do not store your full credit card number on our servers.
- Device and usage information: IP address, browser type, pages viewed, referring website, collected automatically via cookies and similar technologies
2. How We Use Your Information
- To process and fulfill your orders, including shipping and customer support
- To communicate with you about your order, account, or promotions (you can opt out of marketing emails at any time)
- To improve our Site, products, and customer experience
- To detect and prevent fraud
- To comply with legal obligations, including tax collection
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site and to support analytics and advertising, including tools such as Google Analytics, Google Ads/Merchant Center, Meta (Facebook/Instagram) Pixel, and TikTok Pixel. These tools help us understand how visitors use the Site and measure the performance of our marketing campaigns. You can control cookies through your browser settings.
4. How We Share Your Information
We do not sell your personal information to third parties for money. We share information only as needed with:
- Payment processors (Stripe, PayPal) to process transactions
- Shipping and fulfillment partners to deliver your order
- Tax calculation services to determine applicable sales tax
- Analytics and advertising platforms (Google, Meta, TikTok) to measure and improve marketing performance
- Service providers who help us operate the Site (e.g., hosting, email delivery)
- Law enforcement or regulators when required by law
5. Your Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of the sale or sharing of personal information (California residents, under the CCPA/CPRA) — we do not sell personal information, and you may still opt out of targeted advertising by contacting us or adjusting cookie settings
- Withdraw consent to marketing communications at any time
To exercise these rights, contact us at the email below.
6. Data Retention
We retain order and account information for as long as necessary to fulfill the purposes described in this policy, including tax, accounting, and legal reporting requirements.
7. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: sorbeya99@gmail.com
Sorbeya
www.sorbeya.com